Shipping Policy

1. Order Processing Time

Standard processing times:

  • 1–3 business days before dispatch

  • Orders placed on weekends or holidays will begin processing on the next working day

Peak seasonal demand may require a slightly longer handling timeframe.


2. Estimated Delivery Times

Approximate shipping windows:

  • United States: 7–12 business days

  • Canada: 8–15 business days

  • UK & EU: 8–16 business days

  • Australia & New Zealand: 10–18 business days

  • Other Countries: 10–22 business days

Delays may occur due to customs inspections, weather issues, or postal disruptions.


3. Tracking Information

Once shipped:

  • A tracking number will be emailed to the customer

  • Tracking activity may take up to 24–48 hours to show movement


4. Shipping Coverage

We ship to most international regions. If delivery is not possible, the customer will be contacted before order shipment.


5. Customs & Duties

International deliveries may incur:

  • Import taxes

  • Customs clearance fees

  • Government duties

These charges are not included in our pricing and remain the buyer’s responsibility.


6. Lost or Delayed Packages

If a package appears lost, excessively delayed, or shows no movement for an extended period, please contact us at:

support@roamrig.shop

We will assist with carrier investigation and resolution.